Question 1

What is your cancellation policy?

Accepted Answer

Stuff happens, and sometimes you need to cancel your appointment with us. We get it. If you need to cancel, please inform us more than 2 hours before your appointment, just give us a call or shoot us a message letting us know otherwise a fee will incur.

Question 2

How do I book?

Accepted Answer

You can book online at any time at www.eyebrowstansandbasics.com under the main page. Or call or SMS us at 0428172099.

Question 3

Can you do large groups or multiple people bookings?

Accepted Answer

Yes, we can, though these appointments can only be made via phone call on 0428172099. Discounts for multiple tans are available too!

Question 4

Do you take Eftpos or cash?

Accepted Answer

We take both payment methods. However as of the 1st of March 2026 there will be a surchase for Eftpos use. We also take afterpay & American Express.

Question 5

How long do I need to wait after giving birth before I can wax?

Accepted Answer

Everybody is different after giving birth in regard to recovery and we highly recommend asking your General Practitioner, Gynaecologist or Midwife when they believe the best time frame would be.

Question 6

Is a trial appointment worth doing prior to an event?

Accepted Answer

This is recommended as your therapist can get a feel for what you want and what will suit you. You can also feel more comfortable on the day knowing that you understand everything that is necessary for your appointment prior and after.

Question 7

Are your products cruelty-free?

Accepted Answer

Yes they are - and Australian owned too!

FAQs

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